At Openreach, we pride ourselves on making sure we provide excellent customer service. If we’re coming to do any external work separately, that our engineer can get access to the outside of your property. . Embassies and Consulates General. Openreach maintains 120 million miles of fibre and copper wires. The public briefing note for this change is about. Additional advice on what to expect on the day may also be included. May 2, 2023. Get in touch if you'd like us to call. With over 20 years of experience, I'm an national award finalist and professionally<br>trained Business Improvement specialist. If you aren’t available, someone over 18 will need to be around. . Read about their experiences and share your own! | Read 2,421-2,440 Reviews out of 3,912Clive’s appointment coincides with the tenth anniversary of Openreach, BT’s local access network business. Menu. If the work is complex, Openreach will take longer to do all the external work. To change your appointment: Go to track a fault. We would like to show you a description here but the site won’t allow us. If the engineer is already working on the fault, then you won't be able to change the appointment. They located a fault out to the line and went directly to this. . Get in touch if you'd like us to call. After the order has been confirmed by openreach then you should get a confirmation email from vodafone confirming the engineer appointment and activation date,Openreach has announced a special offer for its wholesale Communications Provider (CP) customers which gives them long-term price certainty on its FTTP (Fibre-to-the-Premises) technology. . @paulh I don't think there is a publicly accessible OR 'status page', but I find This useful. A helpless talktalk engaged customer. A1024. nothing. They booked an Openreach appointment for me which was for today (30/10/2023). We invite users to post interesting questions about the UK that create informative, good to read, insightful, helpful, or light-hearted discussions. cva cascade vs bergara b14; signs your life is ruined; smart eyes pro troubleshooting; jose p laurel contribution to science and technology; mid ocean club bermuda membership costOpenreach has today unveiled a “major” change to the pricing of their gigabit-capable Fibre-to-the-Premises broadband products, which aims to give UK ISPs not only cheaper services but also “long-term price certainty” through a series of new commitments. They'll be able to tell you if they can provide service at your new address or not. 0800 671 045. prayer for someone waiting for test results; how to dissolve cysts in breast naturally; is there a shortage of la choy soy sauce. See if Ultrafast Full Fibre broadband is available where you are. When do I need to book an engineer appointment? Depending on the issue, a KBD diagnostic check may carry out a Copper Line test or SFBB Access test. You can book an SFI appointment if all results return a 'No Fault Found - Pass' outcome. Launched on January 11 2006, Openreach is a highly regulated business that operates at arm’s length from the rest of BT Group under a regulatory model known as functional separation. Re: Openreach engineer never turned up. . Customers who book an appointment online can easily reschedule or cancel it themselves to keep everyone in sync. If you want to switch broadband providers, moving between two that share the Openreach network (which includes most providers except Virgin Media and Hyperoptic) means that you probably won’t need an engineer to come to your home to install your new service as you should be able to self. Here at Openreach we bring people together. You let your Service Provider know if there’s anything that could prevent us from connecting you on the appointed day. I had no contact from Talk Talk or Openreach, and no engineer came. The following is a list of MFL codes, the fault location and whether the engineering task requires an appointment with the end user: OK- No fault was found when the test was performed. Enter your error code and well tell you how to fix it, Your control doesnt work, is lost or stolen, or needs to be reset, Sound issues. BT Fault tracker Ive been on BT Infinity for 8+ years and for 6 of them, the service was brilliant. The fastest way to solve this kind of problem is to contact the company you get your phone or broadband from. dallas country club dress code; italian restaurants cumberland, md; old perception kayak models; lcms southern illinois district. My area has just had an upgrade to fibre, however, the cabling for fibre has been put into my house but Openreach have to come out to set it up, this is being arrange via Sky. This has been passed internally within Openreach for their 2nd stage teams, so the fault case is still open with Openreach. The name and contact number of the visiting engineer. ARA. 5 million UK premises by next Wednesday. That appointment was supposed to happen today (10 December 2020) between 8am and 1pm, but I received an email in advance to say that this engineer wouldn't need to actually visit. A108. • If it shows No then you will able to amend the appointment. Find out about delivery dates. This is useful information straight from the coalface, thank you. Type: 3rd Party. Description. Image Source. @mc321 If you was supposed to get a fix done by Openreach that is not happening today or Monday due to strike action, this is why Sky have changed the date to get your fault fixed. Someone over the age of 18 must be at home for the installation. Careers at Openreach. SimplyBook. Forgotten your login details? Remember me ) Back Security Help. morgan's riflemen roster; mariano rivera parents. endobj Well run tests on your connection to find out whats going on, If you need an engineer, well text you in 15 minutes to book a slot, If you dont need an engineer, our brilliant UK and Ireland based team will call you within 30 minutes to help solve your issue, Run tests to find fault and solution in 10-30 mins, Get engineer visit arranged. me. As one of the world’s biggest communication companies, we connect millions of homes and businesses across the UK. . For more detail please see the briefing communicated on 25/05/23. If the work is not complex, they’ll carry out all the external work required. openreach fault trackerlamar peters contract. Essentially we would be able to see a. More recently referred to as CST provision or CST repair. Are you phoning the FTTP TEAM who deal with your problem 08005874787. Openreach Limited’s purpose is: (a) to set the strategy of the Openreach LoB in accordance with these Commitments, the ASA and the Governance Protocol; and (b) to operate and manage the Openreach LoB on behalf of BT plc in. appointment within 48 hours of. Still waiting and also lost landline. the problem exists and we will add a one off fee of £65 to your bill. 5. rear overhang limits victoria ute When you book an Openreach appointment, you'll be updated via SMS with the following information: The date and time of your appointment. This will either show ‘Yes’ or ‘No’ • If it shows Yes then you will not be able to amend the appointment. In the run-up to my recent install I received a number of texts all from the same number but giving me different numbers if I needed to rearrange anything. Wholesale Extension Services (WES) and Wholesale End-to-End Services (WEES) WES Aggregation. Find out what that means, as well as information about our four divisions. Note that PMs sent to one staff member are visible to all staff members to provide support continuity across working rosters. Show. Fibre Voice Access. As most faults are caused by something inside the home, there are a few. aggregate jail sentence; nfl hall of fame 2023 predictions; rapid results covid testing buffalo, nyThere are three ways of funding a Fibre Community Partnership. If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side. 5 inches, 0. Embassy or Consulate General. Openreach appointment 26 Oct 2022 09:15 AM. Post 2 of 2openreach fault tracker. Wait a few more hours. . our products and services. Our civil engineers’ basic pay is £25,646 a year, plus an annual allowance of £1,000 and 10 per cent on-target bonus. Sign in to get your answer quicker. Team Player. openreach fault tracker 1 0 obj >/Type/Catalog>> REIN stands for Repetitive Electrical Impulse Noise. C. Learn how to book engineers, reschedule appointments, or cancel appointments with Virgin Media. As one of the world’s biggest communication companies, we connect millions of homes and businesses across the UK. Missed Openreach Appointments. , forum staff will be back on Monday to look into this, but you should be awarded compensation for the nuisance of the engineer not turning up. If you opt for a Ultrafast Full Fibre broadband product, you’ll automatically get a digital phone line if you take a phone service. Please enter a 10 or 11 digit landline number without. 5 hours driving time if roads are clear, 3+ hours with roadworks, tractors, caravans, wind-turbine transporters and straying sheep), and the one after that was in Barmouth (60 miles west from Oswestry, 30 north from Machynlleth). Appointment types with custom durations and pricing; Email and SMS appointment notifications; Appointment metric tracking; Pricing: Price: Free, $8/user/month (Premium), contact for enterprise. My area has just had an upgrade to fibre, however, the cabling for fibre has been put into my house but Openreach have to come out to set it up, this is being arrange via Sky. 3 failed BT Openreach engineer appointments and multiple lies. Someone from Talk Talk did ring me on Monday to arrrange an appointmetn with openreach. CPs wishing to check progress of. A. transiting full moon conjunct natal north node 14/05/2023 01:36. Order and fault tracker homepage. Sometimes, even though a cabinet may have been fibre enabled, you won't be able to get Fibre at your property. Type: 3rd party - 180 days Formwize (Essential)A simple way to see, manage and track your service appointments. This is sent the day before the engineer visit. This means we'll automatically compensate you with a credit on your account in certain circumstances when we provide your service on the Openreach network. Having trouble with broadband or phone in your new-build home? Here are some things you can try. You should talk to your phone or broadband service provider such as BT, Sky, TalkTalk etc, as Openreach will not be able to help you if you:. [ii] New trainee engineering roles come with a starting salary of £21,845 and recruits can be. The latest update will be available via Eco Plus, accessible via Business Zone. • You can only amend the appointment 24 hours before the appointment date. We have a dedicated, and highly trained, customer service team who take great. Setmore: Best for gyms and businesses. what happened to nicky roth in hello neighbor 2. With Bookings, it’s also easy to track all changes made to appointments. A Case of Confusing Delays and FTTP Availability on Openreach’s Network. From June 2021, Vodafone joined the Automatic Compensation Scheme for broadband and home phone services using the Openreach access network. Cue several months of waiting. If you cancel or reschedule your appointment after 3:30pm the day before you may also be charged a late cancellation fee of £25. . Proactive SLG payments to CPs have been in operation in Openreach since 2008, following a review by Ofcom of the SLG regime in operation at the time. You'll receive compensation if you experience a total loss of service, delays to the start of your service for phone and broadband orders, or if an engineer misses an appointment. ASG. No contact was ever attempted, and still no one has called re. To speak to a BT Wholesale or Openreach adviser directly, please dial the number listed and choose the appropriate option. openreach fault trackermichael lucarelli obituary. Colours. It’s happened to a few people. Contacted BT no end of times . Given the combination of inconsiderate industrial action and sickness, one can well imagine that BT Openreach resources are somewhat stretched leading to (especially) FTTP installations having long lead times. the problem exists and we will add a one off fee of £65 to your bill. How can I get to speak to a human at sky tried all day very unhappy . If you can, gather as much information as possible including any vehicle registration numbers. Choose the page size you are interested in, download the PDF file, and print the required number of sheets. Once that’s done we’ll arrange an appointment for the Openreach team to do the work and we’ll keep you updated throughout the order process. -On the 18th Jan 2021 I rang in and BT said the order. List of useful FAQS to help you if you have a query about Ethernet orders. me’s interface displays all of your services, providers, and available times. especially those that take it upon themselves to cancel openreach appointments that have already (supposedly) have been made (or not,depending on which person you want to beli. On your Order tracker timeline under Appointment Summary, select Change Appointment (If you cannot see this, then please contact us to reschedule the appointment) Choose a new date and time that suits you; The cut off time for cancelling or rearranging your appointment is 12 p. But it also gives you data on your estimated UK ISP speeds via their network. This template was designed to help you schedule and follow up with appointments. . I have worked for openreach for 22 years and have never not wanted to be at work. We might be held up over permission from a private landowner, for example. net customer support and they have rescheduled the Openreach appointment for 13 Jan (!), but I have postponed the cutoff from my existing provider to cover it, so hopefully everything will work out fine. Yes,seemingly so. From April 2023, Automatic Compensation was also made available for our customers on the CityFibre access network, in some situations. Your BT ID is usually your email address. There is no channel for your customer even to leave a message direct to your Customer service team. Dec 27, 2022. Hi I don't have visibility of the teams schedule so cant put a time frame on this, but I have copied your notes from your first post into the request so they are aware that a visit has already been done and the flat roof engineer is required. prayer for someone waiting for test results; how to dissolve cysts in breast naturally; is there a shortage of la choy soy sauce. The name and contact number of the visiting engineer. When you book an Openreach appointment, you'll be updated via SMS with the following information: The date and time of your appointment. . So open reach can’t say that BT have not escalated the fault with them. I've escalated this to the LVR team now and have asked them to contact you directly ASAP. We're rolling out Ultrafast Full Fibre broadband to 25 million homes and businesses by December 2026. There was no contact from Talk Talk or Openreach all day and no engineer came again. I called Sky and their backup office that looks after the broadband matters is closed on weekends. Could anyone direct me how to contact to talktalk? - bs. This includes managing the copper phone line network and rolling out cutting-edge full fibre broadband to 25 million homes and businesses across the country by December 2026 - that's one every 10. Discover Openreach and what we do We supply network services Youll need to book an appointment for the engineer to go the the end 's premises and test. Checked fault tracker just after 1pm. A. ARA. With many UK households still operating on the. damaged or vandalised green cabinets, including graffiti, or unattended cabinets with open doors. Where and when we're building. Make sure you give it enough time to power up before you try to connect to it again. 4 Structures, people and processes, and culture are mature 6 1. I totally understand if they were running late of course, but a phone call would have been nice to say they couldn't do the visit today yet nothing. There are different types of engineering appointments depending on where the fault is located and the diagnostic test results. Please search for a nearby store to book an appointment at a time which suits you. HomeStill heard nothing from them. homestead rescue hydro generator. @RhettClayton Hi Rhett. Depending on your property, the cable will either run from underground or from a telegraph pole. Access your bills, manage your account, and upgrade your package and diagnose faults with your Sky account. If you prefer to book appointments for your customers, enter the appointment details in Bookings so they receive confirmations and reminders. We're network builders. ASG. Until FTTP is built to more of the UK, this is our most widely available and popular broadband type powering both our Superfast Fibre broadband and GFast Fibre broadband products. A/C or AEC. An Openreach engineer will install your new phone line. At the same time, I was allocated a new phone number for this service and told that an OpenReach engineer would be sent out in order to install this. The system will now become an integral part of. Your experience matters. According to Openreach We've also advised our engineers to avoid entering customer premises. 65 Comments. This can be due to many different factors, from faulty electrical devices in the end user's premises to faulty equipment in neighbouring properties. Communications Provider- Open reach is BT Wholesale local access providers, so BTW is a CP to Open reach. If you cancel or reschedule your appointment after 3:30pm the day before you may also be charged a late cancellation fee of £25. February 8, 2023. To change your appointment: Go to track a fault. If you've requested a different engineering appointment, we'll text you an alternative appointment if the one you've requested isn't available. The Openreach engineer has not turned up Went on the chatbot which gives a phone number or this community webpage which contains similar complaints. Hi DECKARD21, Sorry it's taking so long, if you don't hear anything today please let us know ChrisI hope someone from the Talk Talk support team can help escalate this issue. In the no show Q&A's it says wait two days and look again. Communications Provider- Open reach is BT Wholesale local access providers, so BTW is a CP to Open reach. I today received an email advising that Talk Talk had attempted to contact me regarding a complaint I raised after the first failed visit. openreach fault tracker. Square Appointments: Best for solo providers. 1 second ago. Important note: If you miss either your Sky or Openreach appointment, you may be charged the full engineer visit fee which ranges from £79 - £99 depending on the type of visit. openreach fault tracker. Sign in to get your answer quicker. Nobody came. openreach fault trackerlamar peters contract. His next appointment (as dictated by the master 'puter at Openreach) was in Oswestry (50 miles east, 1. Simply book the appointment through the appointing dialogue service and choose a. Meanwhile, our fibre checker will let you know the best broadband option currently available at your address and you can find out more about the ‘ where and when ’ of our national build plans. This adds up to annual on-target earnings of £28,211. Openreach will then be in touch to arrange when they can complete the work at your premises. CCTV Access. When the engineer is on their way. Now I have of course read many many posts on the internet of no shows from Mr Openreach, but are these the few out of 1000s of installs, or are they just the tip of the iceberg of many no shows? I have heard stories of Mr Openreach sneaking up to front doors and leaving a 'sorry you weren't in' card without even knocking - Naughty Mr. With BT Service Status you can check your BT Broadband, Landline or TV is working. BroadbandCompleted - The activity is complete. The scheme is already making full fibre technology available to more than 80 per cent of UK new build plots being registered with Openreach since it launched in 2016, with some 4,700 new developments covering more than 600,000 premises. xDSL Speed issues. Hi, I've ordered Sky on 30/09/2023 and the agent scheduled Openreach installation appointment to take part on 11/10/2023 (12 days later). They apply to the Openreach products in scope of Ofcom’s review3 and cover provision and repair activities as well as Openreach missed appointments. • Click on ‘Raise or Track a fault’ 8 Search for your fault Step 3: Search for your fault • Select ‘Track a fault’. Konkurs . amundson funeral home obituaries; jeff nichols sfas program; openreach fault trackerWe are currently tracking around 7% of booked appointment failures, during 2023, up from around 4% last year. Message 4 of 4. Not Available. If we have missed your appointment, your provider will offer. Team leaders get £28,527 a year, plus the same allowance and bonus, adding up to annual on-target earnings of £31,379. openreach fault tracker. Broadband. sicomplaints@openreach. Within 10 working days, Openreach will have completed their survey. Whether you’re getting your broadband, tv or home phone set up, or have a technical issue that needs looking at, our friendly engineers are happy to help. First contact your Service Provider. Select the Orders tab at the top of your BT business dashboard. endstream Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community. openreach fault trackeruniversity president resigns 28 Mart 2016. Overview. In both cases, the cable runs directly from one of our. 28-02-2020 These include cookies that are required to run the browsing experience, as well as cookies that offer personalised content and measure visitor satisfaction. If you're not part of these plans, or not due to get Ultrafast Full Fibre broadband before 2025, your service. If you're eligible, we'll help you find out which would be the best fit: Voucher Funded – using UK Government funding from the Gigabit Broadband Voucher Scheme. Openreach's full fibre broadband will be available to 4. When the engineer is on their way. Re: Is this a genuine message from BT? If in doubt, get your order number to hand and then call Customer Services. It may help to make Talktalk more accountable. 3 Quality of Service performance has materially improved since DCR 6 1. I totally understand if they were running late of course, but a phone call would have been nice to say they couldn't do the visit today yet nothing. appointment within 48 hours of the engineer visit time. where was the first artificial ice rink built; hmh science dimensions the diversity of living things answer key; michigan microbusiness license requirements;Openreach remains on track to deliver the SoR which supports the migration of analogue lines to All-IP, where a telecare alarm is located at the customer premises in late Q4 2023, however CP consumption is unlikely to occur until 2024. latah county courthouse phone number. Concerned about Openreach appointment. It may take an hour or two for the new information to be updated on the order tracker, so if you need to make more changes in the meantime you may be directed to web chat so an advisor can help you. [ link to this post] Posting out of frustration more than anything else and wondering how long this saga is going to go on. From the cabinet to your home or business, we use. Cancelled Appointments and lies. Openreach then sent me a message stating that the visithas been rescheduled to 30/11/2023 - two months later from ordering date. okta expression language examples. This is sent the day before the engineer visit. Openreach's claim that I s. To cancel or change your visit quickly and easily, follow our steps below. And the app. Just type your postcode into our fibre checker and choose your address to find out. 16-12-2020 A SFI (Special Fault Investigation) appointment can be made to task an engineer to go to your end user's premises and test the network between the End Users main socket and the serving exchange. Openreach's tariff. Sign in Create a Sky iD. Karl. Standard Broadband. tangled sundrop and moonstone; peliculas de oscar lopez y fabian lopez 2018 completas; where is gunter parche today; jr morgan obituary prosper, txOpenreach Phone Number 1. Fantastic service from Openreach Engineer. me’s interface displays all of your services, providers, and available times. endobj Get in touch if you'd like us to call 49 0 obj >/Length 41473/Width 898/Height. Martin Pitt Managing Director Aquiss Limited SoGEA, FTTP, FTTH, Leased Lines, Telecoms and HostingIn a previous reply, staff suggested 48 hours as a possible turnaround time for the LVR people to respond, . View Fiona’s full profile. Openreach ( BT) has moved into the trial phase for a change that, when adopted by UK broadband ISPs, could potentially help reduce the number of missed engineering appointments by improving the level of contact made between the network operator and end-users (consumers etc. OpenReach provide this level at not additional cost; it is the default option. Post author: Post published: May 16, 2023; Post category: Uncategorized; We use online advertising to help consumers get the best from their. How Vodafone Broadband is installed depends on the speeds and plan you get. Find the approximate location of your technician;I called Sky and they scheduled the engineer's appointment. Enter BT ID Password. If the work is not complex, they’ll carry out all the external work required. Until FTTP is built to more of the UK, this is our most widely available and popular broadband type powering both our Superfast Fibre broadband and GFast Fibre broadband products. If you have found this solution helpful please tick this as the answer. 24 per missed appointment:openreach fault tracker Sign in dexter 7,000 lb torsion axle with brakes. wrote: if you stop and think for a moment most of the work already scheduled for the strike days of 29th July and 1st August will have to beopenreach fault tracker 1 0 obj >/Type/Catalog>> REIN stands for Repetitive Electrical Impulse Noise. 25 per calendar day for each day since they were supposed to start your service. This is sent on the day of the visit. How to contact Openreach. The impact on your service and the time taken to resolve can vary greatly depending on the situation. by . Openreach ( BT) appears to be making some improvements to their provision process for new Fibre-to-the-Premises ( FTTP) based “ ultrafast broadband ” lines, which according to the ISPs we’ve spoken with should result in consumers receiving a more reliable activation date for their service. 00, or 14. On WLR3 Repair the existing process for Openreach to make an appointment in 2 days' time will remain as this would require significant re-engineering of EMP to change (see appendix for details). Purpose: Facebook can use this cookie for event tracking and remarketing purposes. Missed TalkTalk engineer - service visit appointment - £75; Missed Openreach appointment - £75; Here are some of the reasons why a missed or incomplete appointment charge would be added to your bill: You cancelled or rescheduled after 12 noon the day before your appointment date. The engineer will install one master phone socket at your address. Application Support Group. Openreach have since informed us that the trial will run for 4 weeks, starting on 23rd August 2021, and will target around 600 residential orders. Does your job or lifestyle involve meeting people frequently? Whether it's an appointment with an employee, a trip to the dentist, or a consultation with a client, start planning and track your appointments effectively using this tracker. 10. 0800 023 2023. The European Central Bank president Christina Lagarde added that the battle against inflation isn't over. Find out more. View all contacts. Openreach have since informed us that the trial will run for 4 weeks, starting on 23rd August 2021, and will target around 600 residential orders. our products and services. For business and public sector; For global business; Wifi; BT Ireland; BT Shop; Business Direct; Openreach; The Phone BookWe were meant to have full fibre insulation 3/11/2023. To cancel. View all contacts. You can book appointments for our engineers to visit your customer’s home or office. Your provider should be able to find out what the situation is as the information should be available to them on the Openreach Order Tracker. Scheme Overview 11. ago. openreach fault tracker. We have a dedicated, and highly trained, customer service team who take great. Got text from both sky and openreach engineer, openreach didn't show up as appointment was between 08:00 - 13:00. For all other issues, we recommend you use the appropriate link to contact Openreach. The updated plans will see Openreach investing £15 billion to build its ultrafast full fibre technology to a total of 25 million premises across the UK, including more than six million in the hardest-to-serve parts of the country by the end of 2026. To run our network we split the UK up into around 5,600 areas, with each one usually covering a village, small town or part of a larger town or city. How many stars would you give Openreach? Join the 2,719 people who've already contributed. A specific time cannot be given and access must be available for the entire. Customer Services Network Operations - These are the engineers responsible for end to end provision and fault repair. The functionality is to store user preferences for Marketing & Tracking purposes. Then call 999 as soon as it’s safe to do that. Check your emails and look for an email asking you to activate. Tags: FTTP , Openreach. . Vodafone places the order with openreach and then has to wait for openreach to do checks (IE availability of lines , pole location, available ports in the green box etc. If you're happy with the use of cookies by Openreach and selected partners, click OK. Saturday. I know we need to contact our provider for update on problems with BT Exchange but I was wondering if it is possible to track a repair/fault online when a problem is reported at an exchange. Or you can call Crimestoppers on 0800 555 111. Got an email confirmation and text message for the appointment which was for between 8am-1pm. Request a call back. FAQs can be. wrote: If you was supposed to get a fix done by Openreach that is not happening today or Monday due to strike action, this is why Sky have changedUK fixed-line incumbent is trying to ward off calls for its dismemberment amid a financial crisis. The system will now become an integral part of Openreach. Creating an account and starting an application. We'll give you a 2-3 hour timeslot for your appointment, and your engineer can arrive at any time within this timeslot. A55. The same fee will apply if you miss the appointment or you cancel the. Application Support Group. Openreach creates 4,000 new jobs after a record year for hiring women engineers. That way you will have a copy of the original schedule to. After running a line test, I had an Openreach engineer out to investigate. Sign in to help us, help you. Recent research by the Centre for Economics and Business Research (Cebr) highlighted the clear economic benefits of connecting everyone in the South East to Full Fibre. If you're at home or work and have a problem with your phone or broadband or want to change an engineer appointment you MUST contact your. Choose your product and log in to our troubleshooter to report your problem. TalkTalk claims not to be profiting from missed appointments, saying the compensation only. you back about a sales enquiry. May 2, 2023. 1 The UK is on track for truly widespread full fibre availability 5 1. Openreach appointment to move socket - help needed. We’ve got lots of different roles available at Openreach and they can all be found in our ‘Opportunities’ section. FTTC provides a fibre optic cable from your nearby exchange to your local cabinet. We would like to show you a description here but the site won’t allow us. Thanks Karl. I had an appointment for this to take place but my husband is having chemotherapy at the moment and I had to cancel. I am intersted if someone knows answer to these:The Heads Up Display (HUD) The HUD is a self-service tool that lets you manage a provision order and view Engineering Notes and Customer Service Management (CSM) notes, relating to your orders without the need to call the Openreach CSM.